Reference

Terms and Conditions That Govern Your 8k8net Account

These Terms and Conditions set out the rules that apply when you open and use an account on 8k8net, including how deposits through GCash, Maya, or InstaPay are handled, what conduct is expected, and how disputes are resolved.

Applies to all account holdersCovers GCash, Maya, InstaPay transactionsPhilippines eligibility rules applyUpdated when policies changeContact support for clarifications
8k8net Terms and Conditions That Govern Your 8k8net Account
HOW WE ENFORCE THIS

Account Security, Data Handling and Your Rights

These Terms and Conditions work alongside our privacy and security practices. Your account details, transaction history, and payment records — including GCash and Maya deposit logs — are retained in line with our data policy and applicable Philippine regulations. You can request a copy of your account data or ask for a correction by contacting support with your verified account credentials. Account security is your shared responsibility: keep your login credentials private, and notify us immediately if you suspect unauthorised access.

Data Retention

We retain transaction records, including GCash and InstaPay logs, for the period required under applicable Philippine regulations. You may request access to your records through verified support.

Account Security

Your password and OTP codes are personal. Do not share them. If your account is accessed without your knowledge, contact us immediately so we can freeze activity and investigate.

Cookie and Session Policy

We use session cookies to keep your account active while you browse the lobby. Persistent cookies help us remember your language and payment preferences across visits.

Requesting Changes

To correct your registered name, mobile number linked to GCash or Maya, or other account details, submit a formal request through live chat with valid identification attached.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear — whether it relates to your account status, a GCash transaction dispute, or eligibility questions — our support team is the right first stop. Reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or via the help form on this page. We aim to respond with a specific answer, not a form reply.

Team online

Live Chat

Access live chat directly from your account dashboard. It connects you to a support agent who can address terms-related questions about your account or transactions.

Email Support

Send a detailed query to the support email listed in your account settings. Include your account ID and the specific clause or transaction you are asking about.

Help Form

Use the on-page help form if you are not yet logged in. Describe the terms question clearly and include your registered GCash or Maya number for faster account matching.

Common Questions About Our Terms and Conditions

These are the questions we receive most often about how our Terms and Conditions work in practice — covering account rules, payment conduct, data rights, and what happens when terms change.

Yes. These terms apply to every registered account on 8k8net, regardless of which payment method you use. GCash, Maya, and InstaPay transactions are all covered under the same account conduct rules.

Contact our support team through live chat or email before continuing to use your account. We can clarify the intent of a clause. Continued account use after reading constitutes acceptance of the current terms.

We post updates directly on this page with the effective date noted. If a change is significant, we may also notify you via the email address registered to your account.

Yes. If your registration details are inaccurate, if suspicious transaction patterns are detected across GCash or InstaPay activity, or if conduct rules are breached, we may suspend your account pending review.

Send a data access request through the support email in your account settings. Include your registered mobile number and a valid ID so we can verify the request before releasing any records.

Eligibility is governed by local law and applies to players in the Philippines where permitted. Players in Makati or elsewhere in the country are subject to the same account terms. Local law determines access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.