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How 8k8net Handles Your Personal Information

Your account on 8k8net involves real personal data — your name, mobile number, e-wallet details linked to GCash, Maya, or InstaPay, and your transaction history.

Data collected at registrationGCash, Maya, InstaPay transaction recordsAccount security and verificationYour right to access and correct dataHow to contact us about privacy
8k8net How 8k8net Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask us to delete specific records, you can reach our privacy support team through any of the channels below. We aim to respond to all data-related requests within a reasonable period. Have your registered mobile number and account details ready so we can verify your identity before actioning any request.

Team online

Live Chat

Open live chat directly from your account dashboard. Identify yourself with your registered mobile number and state your data request clearly so we can route it to the right team.

Email Support

Send your privacy request to our support email address listed in the Help section of your account. Include your account ID and the specific data action you are requesting.

Account Help Centre

Visit the Help Centre inside your account for step-by-step guidance on submitting a data access or correction request, including what documents to attach for identity verification.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection is built into how your account operates day to day — from the moment you link your GCash or Maya wallet to the moment a withdrawal clears. We apply encryption at the connection level, store sensitive records in access-controlled environments, and review our data handling practices on a continuing basis. Here is how each area works in practice.

Encryption and Secure Connections

Every session on 8k8net uses SSL encryption. Your payment details — whether GCash, Maya, or InstaPay — are transmitted over a secured connection and never stored in plain text on our servers.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without closing your account.

Data Retention and Deletion

Account records are kept for as long as your account is active and for a period after closure as required by applicable law. If you request deletion, we remove personal data that is not subject to a legal retention obligation.

Third-Party Access Controls

Payment processors handling GCash, Maya, and InstaPay transactions receive only the minimum data needed to complete each transfer. We do not share your data with advertisers or unrelated third parties.

Common Questions About Your Data on 8k8net

Below are the questions we hear most often from account holders in the Philippines about how their personal data is handled, who can see it, and how to act on their rights under this policy.

We collect your full name, mobile number, and the e-wallet details you provide — such as your GCash or Maya account — plus device and session data to secure your login and verify transactions.

Yes. Submit a data access request through live chat or our support email. We will verify your identity using your registered mobile number before releasing any account data to you.

Contact support through live chat or the Help Centre, state which detail is incorrect, and provide the accurate information. Identity verification is required before any account record is changed.

Only with the payment processors needed to complete your deposit or withdrawal. We share the minimum data required for that transaction and do not sell your payment details to any third party.

We retain records for the period required by applicable Philippine law after account closure. Personal data that falls outside a legal retention requirement is deleted upon a verified deletion request.

Contact us immediately through live chat with your registered mobile number. We can review your login history, freeze unusual activity, and guide you through the steps to secure your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.